Laurinda Pang, the Chief Executive Officer of Sinch, recently spoke about the resurgence of messaging in the digital communication landscape. Pang emphasized the growing importance of messaging services in connecting people and businesses around the world.
According to Pang, messaging has evolved beyond simple text exchanges to include multimedia content such as images, videos, and emojis. This has made messaging platforms more engaging and interactive for users, leading to increased usage and adoption.
Pang also highlighted the role of messaging in facilitating communication between businesses and customers. With the rise of e-commerce and digital services, messaging has become a crucial tool for providing customer support, sharing updates, and driving sales.
Overall, Pang sees messaging as a key driver of innovation and growth in the digital communication space. As technology continues to evolve, messaging is expected to play an even bigger role in connecting people and businesses globally.